Frequently Asked Questions
Quick answers to the questions people ask most. Still stuck? The 24/7 Live Chat tab is one click away.
+How much does EZMunny cost?
One plan, $20 a month — everything included. Your first 30 days are free and you can cancel any time. When you sign up, your price is locked in for life: it never goes up as long as you keep your subscription.
+Can two people share one account — even from different states?
Yes. EZMunny works anywhere you have internet, so two people can use the same account from different states and always see the same up-to-date books. Your subscription includes a second seat free.
+Can I access EZMunny from anywhere?
Yes. EZMunny lives in the cloud, so you can get to your books from any computer, phone or tablet with an internet connection — at work, at home, or on the road. Sign in and you'll see the same up-to-date information no matter which device you use.
+How many users can I have?
Your subscription comes with two users included — you plus a second seat free. Each person signs in with their own password from any computer, and you both see the same up-to-date books. That covers a partner, spouse, or your bookkeeper.
+Can I charge different sales tax rates for different customers?
Yes. Set your usual rate once in Settings → Default sales tax rate, and every invoice starts with it. The rate on any single invoice can be changed before you send it, and EZMunny includes built-in rates for every state if you sell across state lines.
+Can I bring my information over from QuickBooks?
Yes. QuickBooks Desktop users bring everything over with two files — the Import page has a numbered checklist that walks you through it, step by step. QuickBooks Online users get the one-click version: click "Fetch my QuickBooks data" and sign in with your QuickBooks account.
+Does it work on my phone or tablet?
Yes. EZMunny runs in any browser, and you can add it to your phone's home screen so it opens full-screen just like an app. Instructions for iPhone and Android are on the Instruction Sheets tab.
+Do I need to know accounting to use it?
No. Every section has plain-English, step-by-step instruction sheets and a short how-to video. If you can fill in a form, you can use EZMunny.
+How do I get help when I'm stuck?
Two ways, both free: the 24/7 Live Chat tab answers questions any time, day or night, and the Contact Us page sends a message straight to a real person who replies by email.
+Can I cancel if I change my mind?
Yes — cancel any time from the Your Subscription tab. No phone calls, no hoops, no cancellation fee.
+Is my information safe?
Yes. Your books live in secure, professionally managed cloud storage — encrypted, backed up every day, and available only when you sign in with your password. Your data is yours: it's never sold or shared.
+Can I see who owes me money?
Yes. Every customer's balance shows right on the Customers list, and each invoice is marked paid or unpaid, so you know at a glance who to follow up with.
+Do I need to install anything on my computer?
No. EZMunny runs in your web browser — nothing to install, nothing to update. Open your browser, go to ezmunny.com, and sign in. Updates happen automatically, so you're always on the latest version.
+Can my accountant or bookkeeper get access?
Yes. Your subscription includes a second seat free, so your accountant or bookkeeper can sign in from their own computer and see the same up-to-date books — no emailing files back and forth.
+Can I print or download my reports for taxes?
Yes. Every report can be printed or saved as a PDF from your browser — just use the Print option. Hand the printouts or PDFs to your tax preparer, or keep them for your records.
Didn't find your answer? Ask the 24/7 Live Chat — it knows every page of EZMunny.
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